Communication – Video CPD

Communication – Video CPD

£15.00

Communication is essential to build relationships with people and is one of the values that underpin high quality care. As a care worker, you need to be able to communicate with the people you are supporting to encourage them to express their needs and preferences. This Video explores the various methods of communication.

This product can only be purchased by members.

Product Description

This module will introduce you to Communication.

Learning Outcomes

  • Reaction when communicating
  • Verbal communication
  • Vocabulary
  • Body language
  • Technological aids
  • Language and communication needs
  • Culture
  • Checking understanding
  • Confidential information
  • Legislation

Duration

Half Day or 60 Mins Online

Refresher Requirements

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