Skills for the Administrative Assistant – e-Book

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Skills for the Administrative Assistant – e-Book

£10.00

Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on our job satisfaction is our relationship with others.
Our work should not be a burden to us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This course is about working to the best of your abilities and encouraging the best in those who work with you, or for you.

This product can only be purchased by members.

Product Description

This module will introduce you to Skills for the Administrative Assistant.

Learning Outcomes

  • Understand the importance of professional presence on the job.
  • Learn how to self-manage to become more effective and efficient.
  • Improve your communications skills, including listening, questioning, and being more assertive.
  • Increase your effectiveness in recognising and managing conflict, and dealing with difficult people.

Duration

Half Day or 60 Mins Online

Refresher Requirements

Refreshed in accordance with your company guidelines, local and national authoritative guidelines and any regulatory requirements – TO ORDER, CLICK ‘BOOK IT’ BELOW AND LOG IN TO YOUR ACCOUNT AND ADD THE COURSE TO YOUR BASKET, IF YOU DONT HAVE AN ACCOUNT CHOOSE YOUR USER STYLE AND CREATE AN ACCOUNT TO PLACE YOUR ORDER

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