Age Verification – e-Learning CPD
£15.00
Product Description
This module will introduce you to Age Verification -( e-Learning CPD )
Learning Outcomes
- Current law on age verification for alcohol sales
- Challenging for proof of age
- What a policy on age verification should say
- Making the decision to ask for proof of age
- Explaining why you are asking for a proof of age
- Identifying which proofs of age are and are not acceptable
- Some common conflict scenarios
- Procedures for putting the policy into practice
- Refusing a proxy sale of alcohol
- Dealing with an angry or abusive customer who won’t take no for an answer
- Techniques to adopt if the customer won’t accept a refusal to serve
- Your exit from a high-risk situation
- Consequences for failing to implement a policy on age verification for the sale of alcohol
Duration
Half Day or 60 Mins Online
Refresher Requirements
Refreshed in accordance with your company guidelines, local and national authoritative guidelines and any regulatory requirements – TO ORDER, CLICK ‘BOOK IT’ BELOW AND LOG IN TO YOUR ACCOUNT AND ADD THE COURSE TO YOUR BASKET, IF YOU DONT HAVE AN ACCOUNT CHOOSE YOUR USER STYLE AND CREATE AN ACCOUNT TO PLACE YOUR ORDER
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